candy washing machine error code e20

If the fault persists, please arrange an engineer visit. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. There is a pause of one second before starting. Release the clips holding the control board to the control panel and pull the board off the panel. 8 - Incorrect functioning of the tachogenerator. From inside the washing machine, detach the soap dispenser housing from the control panel. Read Zanussi recipes and get cooking with us. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. (less than 10cm into the drain). Key led indicator: Child lock notification. If theres any fault, youll need to replace them. Take the filters to a sink and clean out any dirt that may be clogging them. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Check the drain pump for damages. You can also rinse the inside with hot water. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. E08 (or E17). Damaged APS Analog Pressure Switch harness. Metal parts were found in the pump and filter. If the waste water came out easily, it can be assumed that the sewer pipe . Attention! Step 3. 18. E2 - Indicates a water filling issue. 6000 SatelliteClean - Our most popular dishwasher. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. If theres any problem during the process, it triggers the E03 error code. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. If the washing machine was purchased recently, it must be delivered under warranty to a service center. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. Get advice on your device with our brand new app. 16 - The heating element is out of order or has stopped functioning altogether. A set of liquid and a new start of the drum at the previous speed. 41 Posts. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. The models belonging to the Aquamatic series have 3 error codes. (London Only - Coverage Area) Perform a visual check of the three-phase electronic card making sure that there are no damaged components. Have a good repair! Problems with the power supply. It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. Error E03 in the Candy washing machine: why did it appear and how to fix it? Check the correct ohmic value of the heater or that it is not disconnected. E5 - Water temperature sensor fault. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. Ensure you close the door and latch it properly. 8000 AbsoluteCare - programmes for all fabrics. Step 8. Unplug the washing machine from the outlet or turn off the power switch on the machine . Connect each electrical connector to its corresponding terminal on the new heater assembly. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Error codes in washing machines are there to warn users of any malfunctioning. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. The automatic testing mode is carried out according to a specific algorithm. EXTRAS. Check the user interface board, replace it if necessary. For the Electrolux EWS 1064 EWD, this is the circle at the top. Use correct and suitable detergents as excessive suds might block the drain. It's fed the Drain Pump, until "empty tank" Pressostat's condition. And also this code indicates a possible malfunction of the heating element, controller or motor of the program selector. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Arrange a visit from a Candy engineer. Next, check the part using a multimeter. Make sure the drain hose is in the appropriate position and correct height. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. Set the old heater assembly aside. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. Click here to learn how to do this. An example of data being processed may be a unique identifier stored in a cookie. Check that the motor does not have leakage from earth. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. Clean the filter in the inlet hose. Plug the hose back correctly and maintain the appropriate height and position. Remove the hose and check for bends or curls then straighten them. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Always disconnect your appliance from the mains before you start examining it! After all, when it malfunctions, the codes E11, E32 usually appear on the display. Simply select the relevant problem from the list shown, and click on the solution. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Or can electronics crash? Step 4. I am 72 years old with a badly disabled husband, need to have a working washing machine. Make sure that the "Drum balancing" mode is disabled. Problems with the washing machine control module. It should read 100-300 Ohms. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle. We offer a wide range of built-in and freestanding appliances to suit any home. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Turn the Program's Selector Knob 2 steps in clockwise sense. Check wire connection between the NTC sensor and the main PCB. It occurs when the drainage procedure is happening for too long. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Check the main wash heater NTC sensor, that must be taken into consideration. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Everything worked out! The sensor responsible for the temperature is out of order. Remove all with a piece of wire or pour vinegar. When the wash or rinse cycle ends, the machine tries to drain out used water. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. The Main Wash water inlet valve checking. This may be due to clogging or equipment failure. Thanks a lot!!! The machine starts the drum at a maximum speed of 55 rpm. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Once youve removed the screws, detach the panel from the washing machine and set it aside. then squeeze the filter from the back. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Please, read our disclaimer before proceeding. The safety thermostat TOC and the main PCB. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. How to install a washing machine in the bathroom yourself. Step 1. In this case, you can identify the problem using the signals of the indicator light. . Balance your washing machine on a perfectly leveled surface. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. Manage Settings Check the drainage hose for possible kink or twist. Keep your home healthy and beautiful with AEG. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. Put your washing machines rear panel back on and apply the nuts to secure it. ff rq jl qz ji ct eb. Step 2. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Error 13 or E13: Communication between U.I board and main PCB error. Check whether the drains are draining satisfactorily. Book online or give us a call on 0208 226 3633. The Candy washer E01 error code indicates a problem with the door lock. E08 (or E17). The washing machine water load phase was not completed in the expected time. Once you undo this there should be a plastic ball that will come out and you can clean the pump of any blockages. Note: If the program fails to start, try again by changing the first key. The appliance makes an unusual noise because of . Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Step 1. Provide explanations and suggestions about the loading mode. Check the motor itself for defects. Move the program knob in OFF, then turn it to the second position on the right. E4 - Too much water. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. This error could happen because of blocks or obstructions that are preventing the used water from moving out. Once youve removed the screws, slide the panel back and lift it off your washing machine. It generally refers to a problem with the recirculation pump or User Interface of . Further on spin, it presses. Error E20 was displayed. Make sure the water supply hose isnt bent, kinked or trapped. Step 2. Switch off and unplug your washing machine. If the value does not match the specified, the drain pump will have to be replaced with a new one. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. 1. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. Having issues with your appliance? Step 1. Mechanically, the pump could become clogged with buildups of hair or lint. Frozen water supply during winter season. Make sure everything is working properly by running a wash cycle. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. Check the status of manual reset safety thermostats. ComfortLift - Worlds first liftable basket. Take your new control board out of its packaging and install it on the control panel. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. In other cases, the motor will not spin at all. Malfunction of tachogenerator. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. Its installation is easy to handle even without professional knowledge. Important! Metal parts were found in the pump and filter. Disconnect the hoses from the soap dispenser assembly. Then you can do the pump. The controller is not working properly. E07. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Plug your washing machines power cord and turn the water supply back on, then make sure everything is working properly by running a wash cycle. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. Book one of our fully trained technicians to get fast, professional service. Generally, when your washer washes or rinses clothes, the used water must be drained out. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. rb rs. Thankfully, a . The control unit is responsible for this element. After we set the drain mode, it drains. Board and main PCB of the drum at the top get fast, professional service sure the water supply isnt... Not match the specified, the problem arises precisely with the door lock to pull out the from. 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