I tried to make a payment over the Phone and I got hung up on, Then when i called back Nicollette told me that i didn't have an Account with Bridge crest and i needed to call the Right Company. During this process, our customer is responsible to continue making the regularly scheduled payments until the loan is complete. Wire transfer payments are also accepted. To make my situation worse, I was then laid off on December 22, leaving me out of work until I was hired yesterday with a new company. Positive Purchase Experience (2010 Mazda MX-5 miata). We are sorry to hear they are displeased with us and truly apologize for any inconvenience this matter may have caused. They are not in it for you or to do whats right, they are only doing whats best for them. And Iwish Iwould have known about more about them before Igot mycar, Iwould've ran away. You can send a dispute letter to the credit bureaus to remove this account from your report. Absolutely horrible customer service. Carvana adopts a 'poison pill,' sells off $4 billion of Want to sell car, Carvana offer highest, legit? This is good information to know. With the limited information provided, we are unable to look into this matter further. We are sorry to hear they are displeased with us and truly apologize for any inconvenience this matter may have caused. Wedidnt have POWER inour entire city orjobs togotoo, phones that worked, nothing. The towing fee was included and I didnt have to pay anything at the lot. It's getting tothe point Imay have tofile some type oflegal action toget mycar title!! try being cordial tothe customer. All of this available on Bridgecrest.com! Please know, we will be looking into our customers service experience to ensure that all internal training opportunities are explored. How many months past due before they repo the car? Should our customers need additional time to make a payment, we offer payment arrangements. We aim to provide a high level of service at all times while treating each customer professionally and with the utmost respect. Please know, it is Bridgecrests goal to work with our customers in any way we can to help them be successful. If youre having difficulty making your payments, you should contact your lender directly to see if there are any other options available to you. We truly apologize for any frustration or inconvenience our customer may have experienced. Meanwhile, my financial situation is getting worse and I try and sell it to Carvana. Please keep in mind, an account will reflect as paid in full 10 business days after the payoff amount has been received, to ensure all payments post successfully. Lost anex family member and that added toit. Thank you for the advise. Bridgecresthas been helping customers achieve their goals since 1990 and we're excited to help you do the same. Bought my first car (Chevy Spark 2013 2LT with 50k miles on it) in May of 2015 through Drive Time and the loan was with Bridgecrest. I finally got into where the balance was getting the lions share and fell behind (because of COVID and a small business owner) and they took it after 2 phone calls. When asked iftheir was recording ofthis they tried tochange the subject. We appreciate the opportunity to address our customers concern. It owns and operates more than 10 inspection and reconditioning centers and over 100 dealerships at various locations, including Atlanta, Dallas, Las V, This profile is powered by Birdeye. I'm trying to get them to come get this car that ended up in my possession somehow or on my property & it's in repo, apparently been in repo for months. We are sincerely sorry for any confusion or frustration our customer may have experienced. Again, we apologize for any frustration caused by the situation described. TREC:Info About Brokerage Services,Consumer Protection Notice. when I was transferred to a Supervisor Kimberly she took all the information down and in the end refused the payment. Download the freeBridgecrestapp to make managing your vehicle account payments easier than it's ever been. Then! She finally offered a 10% discount off of my regular payment amount, so basically $19 dollars off and it needed to be paid immediately. You can search by company name, service, subway station, district, andotherkeywords, Let the company know youfound their phone number onNiceLocalbusinesses work best when they know youcanaffecttheirrating, Euless, TX 76040, 13900 Trinity Blvd #1616. It's not mine and the owners have since gotten a new car. No Customer Service.9times out of10they are rude and talk down toyou. If you are using a screen reader, or having trouble reading this website, please call Redfin Customer Support for help at 1-844-759-7732. I called Bridgecrest and Aeverex to cancel my gap insurance in my powertrain warranty Aeverex Sent me a refund quote for the powertrain warranty which was $1875.96 and the gap insurance warranty which was $491.61 I was told that this would be my refund which wouldve been $2367.67 but now Bridgecrest tells me theyre only sending me $1300 back now keep in mind that ******** ******* had received the payoff quote for the amount that was owed on my focus and that included the powertrain warranty amount and the gap insurance amount so now Ridgecrest tells me that they applied those amounts of the warranty to my principal which was also included in the payoff quote that they sent to ******** ******* so now they are not refunding me the entire amount that I was told I was supposed to receive I would not recommend drive time nor Bridgecrest to anyone it is not worth it . Clients can also make payments by phone, text message, mail, MoneyGram, and in person. Good luck! Everytime you talk tosomeone you get adifferent answer! They donothing toliterally help you atall & have noidea what theyre doing. (Business has dropped since COVID). THE WORSE EXPERIENCE BY FAR!!! We are sorry to hear they are displeased with us and truly apologize for any inconvenience this matter may have caused. Particularly in north Ga? Also they reported mypayment aslate last month even though itwas made within the parameters they put inplace. wonder how many ofthe employees have had financial problems????????? Step outside the family room to the screened lanai overlooking a spacious fenced yard. Press question mark to learn the rest of the keyboard shortcuts. This 4 bedroom 2 bath home is centrally located in Fishhawk Ranch on a generous corner lot that is fully fenced! around $15,000. Unfortunately, most lenders will not allow you to do this. The length of time a voluntary surrender stays on your credit report will depend on a number of factors, including the length of time the car is in repossession and whether or not youre current on other debts. How Many Jobs Are Available in Finance Consumer Services? The master bedroom is private and spacious with a great walk in closet. If youre stuck in a high interest car loan, there are a few things you can do to try and lower your payments. The developer, Bridgecrest Acceptance Corporation, indicated that the apps privacy practices may include handling of data as described below. How long has this home been listed on Redfin? I sent an email on the same day. Thank you for bringing this matter to our attention. Bridgecrest Financial Auto Loan Payoff Address Standard Mailing PO Box 53087 Phoenix AZ 85072 Overnight Physical 7300 E Hampton Ave Suite 101 Mesa AZ 85209 Mail checks payable to: Bridgecrest Payoff Phone Numbers Lienholder Titling Address Also used for Insurance Loss Payee Bridgecrest Acceptance Corporation PO Box 2997 Phoenix AZ 85062 Here is the current contact details for Bridgecrest Financial: Address: 15001 FAA Blvd, Fort Worth, TX 76155, United States; Website: Student loan forgiveness is an option for certain borrowers who qualify for it. chase auto finance payoff address fort worth tx. How Many Jobs Are Available in Computer Software Prepackaged Software? Hey, man. 888-418-1212 Contact Us Search Cars; Find a Dealership; Value Your Car. Next day I get a call from a Jacqueline from Bridgecrests compliance department. Oil Change Locations >, HOURS We understand unexpected hardships can transpire at any time, and we want to do as much as we can to assist. Not worth your time. 7300 E Hampton Ave. Suite 101. Mesa AZ 85209. Mail checks payable to: Bridgecrest. Payoff Phone Numbers. Lienholder Titling Address. Also used for Insurance Loss Payee. Bridgecrest Acceptance Corporation. PO Box 2997. Did not read the fine printThere isno grace period onpaying. Another option is to refinance your loan with a different lender. We appreciate the opportunity to address our customers concern. Copyright: 2023 Redfin. In general, however, you can expect the voluntary surrender to stay on your credit report for seven years. Bridgecrest Financial Auto Loan Payoff Address Standard Mailing PO Box 53087 Phoenix AZ 85072 Overnight Physical 7300 E Hampton Ave Suite 101 Mesa AZ Payment options include online payments, mobile app, phone, check, money order, and prepaid debit card. This company is the worst for Customer Service. This is why people dont want to deal with phone operators because their customer service skill are Very Deplorable. We are sorry to hear they are displeased with us. Once the account reflects paid in full, an overpayment refund will be issued. Right after Itold them Ihad fraudulent happen. Since we paid the over due balance will they reinstate the loan or is she gonna have to pay the loan in full to get it back? Based on Redfin calculations of home data from MLS and/or public records. WebBridgecrest Trinity: details with 216 reviews, phone number, work hours, location on map. I got my car back on the same day I spoke with Bridgecrest. I call Bridgecrest to make a payment arrangement for my first payment on my newest auto loan with the company. You can contact them directly by phone at 800-967-8526. doxo processes payments for all Bridgecrest services, including Auto Loan and others. Not only did they pretty much say Iwas out ofluck but that they would charge meMORE for not being ontime after being ontime for the past 45years!!!!! doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. If our customer should have any additional questions or concerns, wed encourage them to reach out to our Customer Service Department at ###-###-####. Not a single payment late and this is what they do? I had to go through this during a dark time in my life a few years ago, albeit with a different lender. Sorry, you can buy asecond car own 2only drive1. The Redfin Compete Score rates how competitive an area is on a scale of 0 to 100, where 100 is the most competitive. If you cant afford your car payment, you have a few options. Take the higher rate somewhere else. Thank you for bringing this matter to our attention. Before taking this step, you should first consult with an attorney to see if you have a case. We apologize if our customer's experience did not align with our ideals. Kindness goes alongway. Monday-Friday 6:00am-6:00pm MST Her advice was to borrow the money from someone or return my new vehicle to the dealership! From day 1I have owned GARBAGE. But we probably won't have definite answers until the morning. I called and spoke to customer service was transferred to another department, spoke with a very rude very an EXTREMELY condescending customer service agent who told me to basically figure it out or they would drop my loan! WebLogin to your Bridgecrest account, see payment options, and get in touch with us. We appreciate the opportunity to address our customers concern. You have damaged it so much that Im over it. Rights Reserved, You Are About to Contact PissedConsumer.com, Verified account. Find adifferent company, this has been aterrible experience. Whether this account affects your credit score depends on a variety of factors, such as: However, there are could be some potential positive aspects to this account which could lead to improving your credit score, such as: Yes, with the right strategy, you will be able to remove any account from your report. Walk, you will anyway. However, we understand repeated calls can be inconvenient. When Iquit paying for itBridgecrest might care then. If youre able to successfully negotiate, make sure that you get the new terms in writing before making any further payments. Thank you for reaching out and taking the time toshare your feedback. Company profile Mon - Fri: 9:00am - 5:00pm (AEST) If you are overseas, please call: +61 2 9695 6311. Thank you for the reply! If I could give zero stars I most certainly would. In any situation, we do all that we can to come to an amicable resolution with our customers to ensure we are setting them up for success throughout the term of their loan. They wont take it unless its perfect even though it technically was in their possession when it was damaged. Atthis point myDrivetime Car has been driving around ona Registration tag ofJuly 2021. 6434 Bridgecrest Dr is served by 13 transit routes. Bridgecrest follows a late charge policy. Should our customer have any further questions, or wish to check on the status of their ancillary product refund, wed encourage them to contact our Customer Service Department at 800-967-8526. Thank you for bringing this matter to our attention. 15001 FAA Blvd. Directions Advertisement. We had to refund the payment made online and go to Wal-Mart to make a certified payment. I had bought a car through drivetime Ridgecrest is their lender I had the car for a while which is a 2013 Ford focus .I traded my focus in to Savannah Hyundai which is a wonderful company. REDFIN IS COMMITTED TO AND ABIDES BY THE FAIR HOUSING ACT AND EQUAL OPPORTUNITY ACT. WeDoNot!!!!!!! I call in Feb to see if the car had been fixed and sold. Jun 3, 2022 Jun 3, 2022 The Bridgecrest Financial payoff address is PO Box 53087, Phoenix AZ 85072. If Icould give this place 0stars Iwould. WebBridgecrest Financial Auto Loan Payoff Address Standard Mailing PO Box 53087 Phoenix AZ 85072 Overnight Physical Lockbox 5053087 3440 Flair Dr El Monte CA 91731 Get more reviews from your customers with Birdeye. Keep in mind, we offer various payment options that differ in the amount of time it takes to process a payment. This may be difficult to do, but its worth a try. On November 5th the Jeep was repossessed. It is reay frustrating because they are not helpful. I find it funny that their hold music leads with Carvana understands the difficulties in relation to COVID 19 and were here to help bullshit. Saturday 7:00am-11:00am MST, HOURS Will my Carvana financing terms and/or taxes change if I update my registration address? WebResolved. If youre behind on your car payments, you may be wondering if theres a way to get your car back without ruining your credit. However, removing a negative account will positively impact your credit score, allowing you to open new credit lines and potentially removing bad debt. We aim for transparency and consistency when communicating with our customers, as we understand the importance of clear and effective communication. No matter what option you choose, make sure that you keep up with your payments until everything is resolved. Half way there I get a call from the GM of the repo lot saying that after they repossessed the vehicle it was backed into at the gas station. Of course, youll need to make sure that you sell the car for enough money to cover the outstanding loan balance (plus any fees associated with selling the car). We truly aim to do all that we can on our end to ensure this process goes as quickly as possible. WebIf youre not able to negotiate with Bridgecrest or refinance your loan, your last resort may be to sell the car. 2013 Tesla Model S P85 w/failing Drive Unit. Hope things get better but hang in there no matter what happens! Find Related Places. Just called them tosee ifthere was anything Icould doto change mydate asmy card had been shut down/funds taken out due tofraud onmy bank account. How Many Jobs Are Available in Medical/Dental Instruments? Of course, youll need to sell the car for enough to cover the outstanding loan balance (plus any fees associated with selling the car). Iwouldnt recommend them toANYONE. The right to cure may or may not be specified in her contract with bridgecrest but most lenders do have it due to state laws. You can manage your pending payments, review payment details, make updates, or cancel future payments on your account. Should our customer have any additional questions or concerns, wed encourage them to reach out to Customer Service Team directly at 800-967-8526. First, you can try to negotiate a lower payment with your lender. From the website: Used Car Shopping Simple Auto Financing solutions start here. Based on Redfin's market data, we calculate that market competition in 33547, this home's neighborhood, is very competitive. This will allow you to pay off the loan and avoid any further damage to your credit. One option is to refinance the loan with a different lender. I expressed that I was positive that little miss Brittany M******* was not the end all be all of Bridgecrest in which she then cleared her throat and very reluctantly gave me her last name. More than double any other financing company! A payment in full was delivered and accepted by Bridgecrest on November 4, 2020 at 9:48 am. BRIDGECREST is shorthand for Bridgecrest Financial, with the company name being Bridgecrest Financial Inc. BRIDGECREST is a Creditor provider. She was getting the money up and was planning on making a payment in the next couple of weeks, but she wanted to make sure she had the money to pay her employees first. And when weFINALLY had cell service, all they wanted was their money. This can be a good way to lower your monthly payments and/or interest rate. Bougjt aPiece ofTRASH from Bridgecrest. Everything went well with me as well. I've never had any experience with repossession and I cant find the answers I'm looking for on Google. Multiple factors determine whether an account is eligible for assistance. Third car also brought through Carvana and Irefinanced which showed payoff. We have several options for assistance. We are sorry to hear they are displeased with us and truly apologize for any inconvenience this matter may have caused. Its headquarters is based in Phoenix, Arizona, United States. DriveTime All Rights Reserved. WebAddress: 1720 W Rio Salado Pkwy Tempe, AZ, 85281-6590 United States See other locations Phone: (602) 852-6600 Website: www.bridgecrest.com Envelope Icon. Find up to 3 car dealers near you . Logos and other trademarks within this site are the property of their respective owners. Weonly loan money you need tocontact Drivetime. Thank you for bringing this matter to our attention. They are nothing less than thieves. Please know, should a questions arise, a representative may reach out to ensure it is resolved as quickly as possible. Envelope Icon. Is it different per case? more important totake careof. How Many Jobs Are Available in Diversified Commercial Services? Itried tochange mypayment method and they processed apayment with the wrong payment method instead. We will reach out to you within 24 hours. I also explained that Bridgecrest was the one and only company that was unwilling to work with me as this was my 4th call to arrange all of my financial obligations for the month of January. Call bridgecrest during open hours and explain that you want to cure the loan. She was super embarrassed about but I told her it was okay and to take some of my money to pay what she owed. then they dont tell you about it till its too late. How do I do a balance transfer with Wells Fargo? I show them the quote from Carvana and tell them this is what its worth when it left my driveway. If youre struggling to make your car payments, you may be wondering if you can pause the payments. Sofar nocomplaints! Promoted placement and improved company listing. 3years later Ihave spent well over 12k inrepairs. Sat 8am-2pm I called on November 5th and was told someone would call or email me in regards to the location of the vehicle. We take your feeback seriously. Usually, we see higher loan balances when refinancing our customers, e.g. Imade the payment ittold meto make for itnot toreport tothe credit bureaus only for itto say iowe more money and reported anyway. Definitely call them and see what they recommend. WebDriveTime Customer Service. They tell you one thing, do another then harrass you all day with phone calls. 8/8. Please know, we aim for complete transparency at all times. The situation described is not in keeping with Bridgecrest set standards of service and support. We apologize if our customers interaction did not align with our standard of service and support. They do work with you to get your car back. Here is the current contact details for Bridgecrest Financial: Address: 15001 FAA Blvd, Fort Worth, TX 76155, United States Website: https://www.bridgecrest.com/ Email: customerservice@Bridgecrest.com Phone: 800-967-8526 Payments Bridgecrest offers multiple payment options, including auto pay, skip a payment, a monthly payment Bridgecrest is owned by Santander Consumer USA. There are other BETTER services you canuse. They received insurance info from the driver and Bridgecrest was notified immediately. I'm mostly worried that they'll want the loan paid in full and we won't have the funds to get it back. Also all payment gotowards interest not the actual car payment. Before taking this step, you should first contact your lender to see if there are any other options available to you. Keep in mind, however, that youll likely need to have good credit in order to qualify for refinancing. Im sorry but this is beyond unacceptable to me!! That's when she told me she was behind and it probably got repossessed. This is the absolute WORST customer service experience Ive ever had.. with ANY company! Grow your business. Usually payments post the next morning and its not an issue, but just to be sure give them a call or check your account in the morning to see if the warning is still on there. WebAddress: 1720 W Rio Salado Pkwy Tempe, AZ, 85281-6590 United States See other locations Phone: ? Bridgecrest does not offer loan forgiveness or consolidation. How isthat for asolution. So we paid the past due balance and we tried to call Bridgecrest but we got a recorded message that it was after hours and to call back during business hours. Please DONOT!!!!!!!!! How to Become a Company Man in the Oilfield? Easily make a one-time payment or schedule future payments and save your bank account details for next time. bb&t payoff address. Heres the skinny on Bridgecrest/Carvana. How Many Jobs Are Available in Electric Utilities Central? You will bethe entire lenght ofthe loan. Bridgecrest specializes in servicing auto loans for DriveTime and a number of other affiliated finance companies. We encourage our customer to contact our Customer Service Team directly at 800-967-8526 with any additional questions. All clients who fail to make payments within 15 calendar days of their due date are charged the state minimum fee or US $5. This ensures all calls are received at convenient times for our customers. When a regular scheduled payment is made, part of each payment will first go towards accrued interest, then the remainder will go towards the principal balance. Why am I not surprised that It that it only took me two seconds of scrolling to see another complaint of the exact nature as mine. This is because there is no legal record of the communication, so any agreements made could be refuted in court. To this day no one has bothered to call or emailme back in regards to the jeeps location. 15001 FAA Blvd. Never miss a payment when you sign up for AutoPay with automatic recurring payments that are completely free and secure. They have deleted mylogin soI donot have access tothe account but tells mewhen Icall that itwill take 10days toprocess the. Thank you for bringing this matter to our attention. I just want it off my property and don't want to get messed up or tried up in any bs ya know.. S, o Icalled Bridgecrest. The customer service team isawful and says things toget you off the phone and then they never doit! Itried totrade this Garbage inwith Drivetime where Iboughtit. We will be looking further into our customers experience to ensure that all internal training opportunities are explored. The best available Internet option for 6434 Bridgecrest Dr is provided by Frontier, using Fiber technology with speeds up to 2000 Mbps. Im going through the same. Cant drive it because of the fender rubbing and door will not open. Phone : 1300 734 567. WebContact Bridgecrest | Bridgecrest.com Contact Us Please complete the form below We try to respond to all messages within 24-48 hours. I hope they work something out but I just made the payment online for the past due amount. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Be careful, youre dealing with wolves in sheeps clothing. Im sorry but that is appalling to me coming from 17 years with a customer service background. Please know, we will be researching this matter further to ensure all internal training opportunities are pursued. Choose from 13,052 vehicles and Apply Online now. We will continue attempts to contact our customer to reach an amicable resolution. Thank you for bringing this matter to our attention. WebBridgecrest | Car Payment Management & Account Servicing Keep your vehicle finances on the road to success with Bridgecrest. After I explained to Brittany that I was hoping she would be a lot more empathetic and a lot less condescending than the previous person I spoke to, she ended up being absolutely the same way. Can I apply for a loan using a mobile app? Yet Idid what icould and still tried and asked for help but nope. You will have to coordinate with the lot and pay them their fee for retrieval and storage. If youre struggling to make your car payments, you may be considering selling the car back to the dealership. They laighed and said well the day you bought this Garbage you were upsode down. And at the end of the conversation when I said okay he just hung up and did not ask if I had any other questions. Were working on getting current and accurate fire risk information. If Icould give this place azero star Iwould! This Bridgecrest Lienholder Address My account is always messed up because these guys dont take the money until theres not enough to cover. Would not ever recommend this company nomatter how bad your creditis. Bridgecrest aims to work with our customers in any way that we can to ensure their success, while treating them with the utmost respect. Calculated List Price By Calculated Sq Ft: Redfin does not endorse or guarantee this information. A gentleman called me last week about an extension on my vehicle I said yes I was behind on payments I own a semi truck had a breakdown of 12,000 dollars I told him if I go through on this extension if I could get monthly payments he told me not a problem I asked him for his name he said Mike I told him to send me his extension# he said he would I called back asking for him he doesn't work there I called customer service told me I couldn't make monthly payments I think this is fraud I will be contacting an attorney to help me deal with this matter thanks. The lady says its still at the auction. Tried and tried toget them towork with meby email but they had anexcuse for not being ableto. It then took me asking her THREE times for her full name, she refused the first 2 times offering only her telephone extension. We appreciate the opportunity to address our customers concern. Not only did he continue to repeat the same things without any way to resolve or help, he wanted to make sure I was humiliated at the same time. We apologize if our customers experience does not align with these sentiments, and hope to have the opportunity to turn things around. THE WORSE!! The secondary bedrooms are perfectly sized for anyone in the house, guests or for use as an office. These people are committing fraud. They will immediately issue for repossession and not allow the person topay. I hope youre able to get it back. This may involve asking for a lower interest rate or extended payment terms. Should they have any additional questions or concerns regarding this matter, wed encourage them to reach out to our Customer Service Department at ###-###-#### for further assistance. Webbridgecrest payoff address. Should our customer have any questions regarding this matter, we encourage them to reach out to our Customer Service Department at 800-967-8526. Learn about doxo and how we protect users' payments. How Long Do Seasonal Jobs Last at Amazon. If our customer should have any additional questions, we would encourage them to reach out to our Customer Service Department at ###-###-####. This is known as voluntary repossession, and it can have a significant impact on your credit score.